The recording and transcript are the evidence behind the invoice. You can hear how the location was approached and what was actually agreed.
That is also what makes a rubric dispute a factual conversation rather than a difference of recollection.
Answer
What do I see in the customer portal?
A live appointment calendar. After each appointment the portal updates with the recording and transcript of the call that booked it, so you can hear exactly how the location was approached.
Find your next placement.
Browse anonymised venues that want machines, or list your location free and let operators come to you. Our team makes every introduction by phone.