You are told which callers are working your account rather than reaching an anonymous pool.
Every booked appointment arrives with its call recording and transcript, so you can hear the caller's work rather than take it on trust.
Answer
Are the calls made by real people?
Yes. Callers are assigned to your account from a named team — there is no auto-matching and there are no bots.
Find your next placement.
Browse anonymised venues that want machines, or list your location free and let operators come to you. Our team makes every introduction by phone.